How we collect, use, and protect your personal information.
When you create a Keepsake, we collect the following information:
We also collect basic usage data through Google Tag Manager, such as pages visited, to help us improve the site.
We use your information solely to:
We will never sell, rent, or share your personal information or Keepsake content with third parties for marketing purposes.
Your photos and videos are stored securely on Cloudinary, a trusted cloud media platform. Your Keepsake data (names, message, password) is stored as a JSON file on Cloudinary's servers.
Your Keepsake is password-protected. Only someone with the correct link and password can view its contents. Our team may access order data for support purposes, but we will never share your personal content.
All payments are processed through Paystack, a PCI-DSS compliant payment provider. Your card details are handled entirely by Paystack and are never transmitted to or stored on our servers.
We use Google Tag Manager to collect anonymous usage data such as page views and traffic sources. This helps us understand how visitors use our site so we can make it better.
We do not use cookies to track you across other websites or serve targeted advertising.
You have the right to:
To exercise any of these rights, email us at support@ourkeepsake.shop.
We may update this privacy policy from time to time. Any changes will be reflected on this page. We encourage you to review it periodically.
Last updated: February 2026
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